According to a 2023 survey of small business leaders and IT professionals in the United States, half of the respondents stated that they did not notify their customers of the data breach incident because law enforcement advised them to wait until an investigation was complete. Additionally, 38 percent of respondents said they refrained from alerting their customers mainly because no customer or employee personal information was compromised during the data breach.
Reasons small companies in the United States did not notify customers impacted by data breach as of September 2023
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Identity Theft Resource Center. (October 24, 2023). Reasons small companies in the United States did not notify customers impacted by data breach as of September 2023 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1455351/reasons-us-companies-did-not-notify-customers/
Identity Theft Resource Center. "Reasons small companies in the United States did not notify customers impacted by data breach as of September 2023." Chart. October 24, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1455351/reasons-us-companies-did-not-notify-customers/
Identity Theft Resource Center. (2023). Reasons small companies in the United States did not notify customers impacted by data breach as of September 2023. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1455351/reasons-us-companies-did-not-notify-customers/
Identity Theft Resource Center. "Reasons Small Companies in The United States Did Not Notify Customers Impacted by Data Breach as of September 2023." Statista, Statista Inc., 24 Oct 2023, https://www.statista.com/statistics/1455351/reasons-us-companies-did-not-notify-customers/
Identity Theft Resource Center, Reasons small companies in the United States did not notify customers impacted by data breach as of September 2023 Statista, https://www.statista.com/statistics/1455351/reasons-us-companies-did-not-notify-customers/ (last visited July 22, 2024)
Reasons small companies in the United States did not notify customers impacted by data breach as of September 2023 [Graph], Identity Theft Resource Center, October 24, 2023. [Online]. Available: https://www.statista.com/statistics/1455351/reasons-us-companies-did-not-notify-customers/