In 2023, around a fifth of online retailers in Germany had either a lot or many returns. 2019 and 2020, in particular, saw high return rates, which was likely influenced by the pandemic and people making more online purchases.
What was the return rate in your online shop last year?
The number of respondents in previous years can vary.
The source does not provide information on the original wording used during the survey. Thus, the wording chosen for this statistic may differ slightly from the one in the survey.
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Händlerbund. (March 5, 2024). What was the return rate in your online shop last year? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1452041/online-retailers-return-rate-germany/
Händlerbund. "What was the return rate in your online shop last year?." Chart. March 5, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1452041/online-retailers-return-rate-germany/
Händlerbund. (2024). What was the return rate in your online shop last year?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1452041/online-retailers-return-rate-germany/
Händlerbund. "What Was The Return Rate in Your Online Shop Last Year?." Statista, Statista Inc., 5 Mar 2024, https://www.statista.com/statistics/1452041/online-retailers-return-rate-germany/
Händlerbund, What was the return rate in your online shop last year? Statista, https://www.statista.com/statistics/1452041/online-retailers-return-rate-germany/ (last visited November 21, 2024)
What was the return rate in your online shop last year? [Graph], Händlerbund, March 5, 2024. [Online]. Available: https://www.statista.com/statistics/1452041/online-retailers-return-rate-germany/
