Ninety-four percent of Romanian e-shoppers considered the lack of environmentally friendly delivery alternatives an important barrier to online shopping in 2023. On the other hand, three in ten Romanians did not consider having to pay delivery fees and a delivery time too long to have an impact on preventing e-shopping.
Do the following features prevent you from buying online?
Characteristic
Yes, it prevents me from buying online
No, it has no impact
Bad opinion of fellow shoppers on social media
71%
29%
Complicated navigation on the website
85%
15%
Complicated return process
78%
22%
Delivery time too long
70%
30%
Having to pay delivery fees
69%
31%
Having to pay in case of return
75%
25%
Lack of environmentally friendly delivery options
94%
6%
Not enough security checks for payment
78%
22%
Not knowing return policy from start
88%
12%
Not knowing when I will get my parcel
80%
20%
Not knowing which company will deliver my purchase
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Geopost. (January 26, 2024). Do the following features prevent you from buying online? [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1448140/romania-barriers-to-shop-online/
Geopost. "Do the following features prevent you from buying online?." Chart. January 26, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1448140/romania-barriers-to-shop-online/
Geopost. (2024). Do the following features prevent you from buying online?. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1448140/romania-barriers-to-shop-online/
Geopost. "Do The following Features Prevent You from Buying Online?." Statista, Statista Inc., 26 Jan 2024, https://www.statista.com/statistics/1448140/romania-barriers-to-shop-online/
Geopost, Do the following features prevent you from buying online? Statista, https://www.statista.com/statistics/1448140/romania-barriers-to-shop-online/ (last visited December 22, 2024)
Do the following features prevent you from buying online? [Graph], Geopost, January 26, 2024. [Online]. Available: https://www.statista.com/statistics/1448140/romania-barriers-to-shop-online/
