Ninety-six percent of Romanian e-shoppers considered the choice of environmentally friendly delivery alternatives to be an important driver in shopping online in 2023. Conversely, four in ten Romanians did not find free delivery an important criterion.
Which criteria are important for you?
Characteristic
Important
Not important
Ability to be told the exact 1-hour time slot of when your parcel will arrive
12%
88%
Ability to pay cash on delivery
15%
85%
Ability to pay with banking transfer/direct debit
6%
94%
Ability to pay with credit card
12%
88%
Ability to re-schedule my delivery
8%
92%
Ability to return by dropping off in a parcel shop
5%
95%
Ability to return by dropping off in the retailer's store
6%
94%
Ability to pick-up from home
15%
85%
Choice in the speed of delivery (same day, next day, weekend, ...)
10%
90%
Choice of environmentally friendly delivery alternatives
4%
96%
Clear return policy
12%
88%
Detailed description of the product
27%
73%
Digital wallet payment method
5%
95%
Efficient search engine and filters
8%
92%
Fast purchase without account creation
13%
87%
Free delivery
41%
59%
Free return
21%
79%
No adverts slowing down browsing
5%
95%
No hidden fees adding up to the final product price
24%
76%
Possibility to make changes at any time of the purchase process
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Geopost. (January 26, 2024). Which criteria are important for you? [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1448125/romania-drivers-to-shop-online/
Geopost. "Which criteria are important for you?." Chart. January 26, 2024. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1448125/romania-drivers-to-shop-online/
Geopost. (2024). Which criteria are important for you?. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1448125/romania-drivers-to-shop-online/
Geopost. "Which Criteria Are Important for You?." Statista, Statista Inc., 26 Jan 2024, https://www.statista.com/statistics/1448125/romania-drivers-to-shop-online/
Geopost, Which criteria are important for you? Statista, https://www.statista.com/statistics/1448125/romania-drivers-to-shop-online/ (last visited December 30, 2024)
Which criteria are important for you? [Graph], Geopost, January 26, 2024. [Online]. Available: https://www.statista.com/statistics/1448125/romania-drivers-to-shop-online/
