In 2023, consumer views and views from organizations differed somewhat with regard to building and maintaining trust when it came to customer data. Almost 40 percent of consumers wanted organizations to provide clear information on data use, whereas the organizational view on this matter was just 21 percent. The closest that these two views came to agreeing was regarding compliance with privacy laws, where there was a four percent difference in opinions.
What organizations can do to build and maintain trust when it comes to customer data worldwide in 2023
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Cisco Systems. (January 25, 2024). What organizations can do to build and maintain trust when it comes to customer data worldwide in 2023 [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/1448057/customer-data-and-trust-building-worldwide/
Cisco Systems. "What organizations can do to build and maintain trust when it comes to customer data worldwide in 2023." Chart. January 25, 2024. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/1448057/customer-data-and-trust-building-worldwide/
Cisco Systems. (2024). What organizations can do to build and maintain trust when it comes to customer data worldwide in 2023. Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/1448057/customer-data-and-trust-building-worldwide/
Cisco Systems. "What Organizations Can Do to Build and Maintain Trust When It Comes to Customer Data Worldwide in 2023." Statista, Statista Inc., 25 Jan 2024, https://www.statista.com/statistics/1448057/customer-data-and-trust-building-worldwide/
Cisco Systems, What organizations can do to build and maintain trust when it comes to customer data worldwide in 2023 Statista, https://www.statista.com/statistics/1448057/customer-data-and-trust-building-worldwide/ (last visited January 08, 2025)
What organizations can do to build and maintain trust when it comes to customer data worldwide in 2023 [Graph], Cisco Systems, January 25, 2024. [Online]. Available: https://www.statista.com/statistics/1448057/customer-data-and-trust-building-worldwide/
