Sentiment analysis was the most useful use case of generative AI among businesses in 2023 per a survey across multiple industries, although this was expected to see a significant drop in usability by 2024. No other use case saw as much of a shift in usefulness, with the rest expected to maintain a similar usefulness in both years.
Which of these use cases do you consider most useful in terms of generative AI initiatives — now and in 2024?
Characteristic
Now
2024
Sentiment analysis
61%
30%
Code development
58%
43%
Analytics insights generation (e.g. trend and anomaly detection)
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Rackspace. (December 5, 2023). Which of these use cases do you consider most useful in terms of generative AI initiatives — now and in 2024? [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1447933/useful-generative-ai-use-cases-businesses/
Rackspace. "Which of these use cases do you consider most useful in terms of generative AI initiatives — now and in 2024?." Chart. December 5, 2023. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1447933/useful-generative-ai-use-cases-businesses/
Rackspace. (2023). Which of these use cases do you consider most useful in terms of generative AI initiatives — now and in 2024?. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1447933/useful-generative-ai-use-cases-businesses/
Rackspace. "Which of These Use Cases Do You Consider Most Useful in Terms of Generative Ai Initiatives — Now and in 2024?." Statista, Statista Inc., 5 Dec 2023, https://www.statista.com/statistics/1447933/useful-generative-ai-use-cases-businesses/
Rackspace, Which of these use cases do you consider most useful in terms of generative AI initiatives — now and in 2024? Statista, https://www.statista.com/statistics/1447933/useful-generative-ai-use-cases-businesses/ (last visited December 30, 2024)
Which of these use cases do you consider most useful in terms of generative AI initiatives — now and in 2024? [Graph], Rackspace, December 5, 2023. [Online]. Available: https://www.statista.com/statistics/1447933/useful-generative-ai-use-cases-businesses/
