In a 2023 survey, the majority of respondents, 79 percent, stated that they would be at least somewhat likely to return to a restaurant that used automated voice systems at drive-thrus in the United States. Meanwhile, 21 percent of respondents stated that they would be unwilling to return.
Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023
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Deloitte Digital. (June 20, 2023). Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital. "Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023." Chart. June 20, 2023. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital. (2023). Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital. "Share of Consumers Likely to Return to Restaurants That Use Automated Voice Systems for Drive-thrus in The United States as of March 2023." Statista, Statista Inc., 20 Jun 2023, https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital, Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023 Statista, https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/ (last visited December 30, 2024)
Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023 [Graph], Deloitte Digital, June 20, 2023. [Online]. Available: https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
