In a 2023 survey, the majority of respondents, 79 percent, stated that they would be at least somewhat likely to return to a restaurant that used automated voice systems at drive-thrus in the United States. Meanwhile, 21 percent of respondents stated that they would be unwilling to return.
Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023
Characteristic
Share of respondents
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Deloitte Digital. (June 20, 2023). Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital. "Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023." Chart. June 20, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital. (2023). Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital. "Share of Consumers Likely to Return to Restaurants That Use Automated Voice Systems for Drive-thrus in The United States as of March 2023." Statista, Statista Inc., 20 Jun 2023, https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/
Deloitte Digital, Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023 Statista, https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/ (last visited August 24, 2024)
Share of consumers likely to return to restaurants that use automated voice systems for drive-thrus in the United States as of March 2023 [Graph], Deloitte Digital, June 20, 2023. [Online]. Available: https://www.statista.com/statistics/1447149/interest-automated-voice-systems-drive-thrus-us/