According to a survey by Rakuten Insight among consumers in Malaysia, as of November 2023, the majority of respondents stated that they prefer to return items they purchased online using the pick-up-from-home service. Meanwhile, 48 percent choose to return items using postal or mail services.
Preferred return method for a product purchased online among consumers in Malaysia as of November 2023
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Rakuten Insight. (December 14, 2023). Preferred return method for a product purchased online among consumers in Malaysia as of November 2023 [Graph]. In Statista. Retrieved January 05, 2025, from https://www.statista.com/statistics/1447022/malaysia-preferred-online-shopping-return-method/
Rakuten Insight. "Preferred return method for a product purchased online among consumers in Malaysia as of November 2023." Chart. December 14, 2023. Statista. Accessed January 05, 2025. https://www.statista.com/statistics/1447022/malaysia-preferred-online-shopping-return-method/
Rakuten Insight. (2023). Preferred return method for a product purchased online among consumers in Malaysia as of November 2023. Statista. Statista Inc.. Accessed: January 05, 2025. https://www.statista.com/statistics/1447022/malaysia-preferred-online-shopping-return-method/
Rakuten Insight. "Preferred Return Method for a Product Purchased Online among Consumers in Malaysia as of November 2023." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1447022/malaysia-preferred-online-shopping-return-method/
Rakuten Insight, Preferred return method for a product purchased online among consumers in Malaysia as of November 2023 Statista, https://www.statista.com/statistics/1447022/malaysia-preferred-online-shopping-return-method/ (last visited January 05, 2025)
Preferred return method for a product purchased online among consumers in Malaysia as of November 2023 [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1447022/malaysia-preferred-online-shopping-return-method/
