In 2023, the most popular planned support to be offered by generative artificial intelligence (GenAI) for new Global Business Service (GBS) organizations was business intelligence and analytics. Almost 70 percent of GBS leaders stated this as their answer. None of the respondents planned to use GenAI when it came to product launch support.
Planned support to be offered by generative artificial intelligence (GenAI) for new Global Business Service (GBS) organizations worldwide in 2023
Methodology was not provided by the source.
Respondents were asked: "What type of new SSO/GBS services do you plan to offer support by Generative AI?"
Multiple answers were possible.
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SSON. (December 8, 2023). Planned support to be offered by generative artificial intelligence (GenAI) for new Global Business Service (GBS) organizations worldwide in 2023 [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/1446888/gbs-planned-genai-support-services/
SSON. "Planned support to be offered by generative artificial intelligence (GenAI) for new Global Business Service (GBS) organizations worldwide in 2023." Chart. December 8, 2023. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/1446888/gbs-planned-genai-support-services/
SSON. (2023). Planned support to be offered by generative artificial intelligence (GenAI) for new Global Business Service (GBS) organizations worldwide in 2023. Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/1446888/gbs-planned-genai-support-services/
SSON. "Planned Support to Be Offered by Generative Artificial Intelligence (Genai) for New Global Business Service (Gbs) Organizations Worldwide in 2023." Statista, Statista Inc., 8 Dec 2023, https://www.statista.com/statistics/1446888/gbs-planned-genai-support-services/
SSON, Planned support to be offered by generative artificial intelligence (GenAI) for new Global Business Service (GBS) organizations worldwide in 2023 Statista, https://www.statista.com/statistics/1446888/gbs-planned-genai-support-services/ (last visited January 08, 2025)
Planned support to be offered by generative artificial intelligence (GenAI) for new Global Business Service (GBS) organizations worldwide in 2023 [Graph], SSON, December 8, 2023. [Online]. Available: https://www.statista.com/statistics/1446888/gbs-planned-genai-support-services/
