In 2023, a survey conducted by the American Customer Satisfaction Index (ACSI) revealed that customers in the United States were most satisfied with refrigerators from Haier, a Chinese appliance-maker, which received an ACSI score of 79. Moreover, Samsung stood out in the microwave category, achieving an ACSI score of 81.
Customer satisfaction of household appliance brand in the United States in 2023, by product
Characteristic
American Customer Satisfication Index score (0-100)
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ACSI®. (September 19, 2023). Customer satisfaction of household appliance brand in the United States in 2023, by product [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1446630/asci-score-home-appliance-product-brand-satisfaction/
ACSI®. "Customer satisfaction of household appliance brand in the United States in 2023, by product." Chart. September 19, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1446630/asci-score-home-appliance-product-brand-satisfaction/
ACSI®. (2023). Customer satisfaction of household appliance brand in the United States in 2023, by product. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1446630/asci-score-home-appliance-product-brand-satisfaction/
ACSI®. "Customer Satisfaction of Household Appliance Brand in The United States in 2023, by Product." Statista, Statista Inc., 19 Sep 2023, https://www.statista.com/statistics/1446630/asci-score-home-appliance-product-brand-satisfaction/
ACSI®, Customer satisfaction of household appliance brand in the United States in 2023, by product Statista, https://www.statista.com/statistics/1446630/asci-score-home-appliance-product-brand-satisfaction/ (last visited December 22, 2024)
Customer satisfaction of household appliance brand in the United States in 2023, by product [Graph], ACSI®, September 19, 2023. [Online]. Available: https://www.statista.com/statistics/1446630/asci-score-home-appliance-product-brand-satisfaction/
