In a 2023 survey conducted by the American Customer Satisfaction Index (ACSI), it was found that customers in the United States expressed higher satisfaction with household appliances from Haier, LG, and Whirlpool. Additionally, the ACSI scores for Bosch, a German household appliance maker, and Samsung Electronics also saw an increase from the previous year. However, Electrolux experienced a slight decrease in its ACSI score in 2023 compared to the previous year.
Customer satisfaction of household appliance brands in the United States in 2022 and 2023
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ACSI®. (September 19, 2023). Customer satisfaction of household appliance brands in the United States in 2022 and 2023 [Graph]. In Statista. Retrieved September 26, 2024, from https://www.statista.com/statistics/1446600/asci-score-home-appliance-brand-satisfaction/
ACSI®. "Customer satisfaction of household appliance brands in the United States in 2022 and 2023." Chart. September 19, 2023. Statista. Accessed September 26, 2024. https://www.statista.com/statistics/1446600/asci-score-home-appliance-brand-satisfaction/
ACSI®. (2023). Customer satisfaction of household appliance brands in the United States in 2022 and 2023. Statista. Statista Inc.. Accessed: September 26, 2024. https://www.statista.com/statistics/1446600/asci-score-home-appliance-brand-satisfaction/
ACSI®. "Customer Satisfaction of Household Appliance Brands in The United States in 2022 and 2023." Statista, Statista Inc., 19 Sep 2023, https://www.statista.com/statistics/1446600/asci-score-home-appliance-brand-satisfaction/
ACSI®, Customer satisfaction of household appliance brands in the United States in 2022 and 2023 Statista, https://www.statista.com/statistics/1446600/asci-score-home-appliance-brand-satisfaction/ (last visited September 26, 2024)
Customer satisfaction of household appliance brands in the United States in 2022 and 2023 [Graph], ACSI®, September 19, 2023. [Online]. Available: https://www.statista.com/statistics/1446600/asci-score-home-appliance-brand-satisfaction/