As per a survey conducted by Rakuten Insight in November 2023, 75 percent of respondents between 45 and 54 years old preferred return method while online shopping was for the product to be picked up from home in India. On the other hand, 22 percent of consumers 55 years old and above favored parcel locker for returning products bought online.
Preferred return method for online shopping in India as of November 2023, by age
Characteristic
16 to 24 years old
25 to 34 years old
35 to 44 years old
45 to 54 years old
55 years and above
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Rakuten Insight. (December 14, 2023). Preferred return method for online shopping in India as of November 2023, by age [Graph]. In Statista. Retrieved July 05, 2024, from https://www.statista.com/statistics/1446506/india-preferred-return-method-online-shopping-by-age/
Rakuten Insight. "Preferred return method for online shopping in India as of November 2023, by age." Chart. December 14, 2023. Statista. Accessed July 05, 2024. https://www.statista.com/statistics/1446506/india-preferred-return-method-online-shopping-by-age/
Rakuten Insight. (2023). Preferred return method for online shopping in India as of November 2023, by age. Statista. Statista Inc.. Accessed: July 05, 2024. https://www.statista.com/statistics/1446506/india-preferred-return-method-online-shopping-by-age/
Rakuten Insight. "Preferred Return Method for Online Shopping in India as of November 2023, by Age." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1446506/india-preferred-return-method-online-shopping-by-age/
Rakuten Insight, Preferred return method for online shopping in India as of November 2023, by age Statista, https://www.statista.com/statistics/1446506/india-preferred-return-method-online-shopping-by-age/ (last visited July 05, 2024)
Preferred return method for online shopping in India as of November 2023, by age [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1446506/india-preferred-return-method-online-shopping-by-age/