Ways AI has been improving CX U.S. 2023

Ways in which artificial intelligence (AI) has been improving customer experience (CX) in the United States in 2023

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Release date

April 2023

Region

United States

Survey time period

March 20th to April 5th, 2023

Number of respondents

600 U.S. business owners

Supplementary notes

Respondents were business owners who currently use AI or plan to incorporate AI in the next six months.

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Statistics on " Artificial intelligence (AI) in U.S. e-commerce "

Other statistics that may interest you Artificial intelligence (AI) in U.S. e-commerce

Market overview

4

Business adoption

6

Shopping experience

8

Spotlight: chatbots

7
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
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Starter Account

For single users
$199 USD
per month, billed annually 1
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  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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