In 2023, BPO manager confidence in their local labor market was highest in India, where almost all respondents showed faith in hiring processes and their local infrastructure. Confidence was lowest in Kosovo; however, there was still a confidence rating of 72 percent in the southeastern European republic.
Business process outsourcing (BPO) manager confidence in their local labor market in 2023, by country
The confidence rating in the local labor market was based on the following: - capacity to hire staff from local labor market and internationally - local experienced talent - CX, revenue generation, tech support, accounts receivable, content moderation skills - strength of public education for languages and industry-related skills.
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Ryan Strategic Advisory, & Cognitive Copy. (November 29, 2023). Business process outsourcing (BPO) manager confidence in their local labor market in 2023, by country [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1445941/bpo-managers-local-labor-market-confidence/
Ryan Strategic Advisory, und Cognitive Copy. "Business process outsourcing (BPO) manager confidence in their local labor market in 2023, by country." Chart. November 29, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1445941/bpo-managers-local-labor-market-confidence/
Ryan Strategic Advisory, Cognitive Copy. (2023). Business process outsourcing (BPO) manager confidence in their local labor market in 2023, by country. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1445941/bpo-managers-local-labor-market-confidence/
Ryan Strategic Advisory, and Cognitive Copy. "Business Process Outsourcing (Bpo) Manager Confidence in Their Local Labor Market in 2023, by Country." Statista, Statista Inc., 29 Nov 2023, https://www.statista.com/statistics/1445941/bpo-managers-local-labor-market-confidence/
Ryan Strategic Advisory & Cognitive Copy, Business process outsourcing (BPO) manager confidence in their local labor market in 2023, by country Statista, https://www.statista.com/statistics/1445941/bpo-managers-local-labor-market-confidence/ (last visited December 22, 2024)
Business process outsourcing (BPO) manager confidence in their local labor market in 2023, by country [Graph], Ryan Strategic Advisory, & Cognitive Copy, November 29, 2023. [Online]. Available: https://www.statista.com/statistics/1445941/bpo-managers-local-labor-market-confidence/