According to the 2023 Global Consumer Insights Survey China, the having more payment options available attracted 58 percent of respondents from mainland China and Hong Kong to use a self-checkout in a physical store. The second and third most persuasive factors were advanced touch screen technology and clearer instructions, encouraging 50 percent and 45 percent of respondents, respectively.
Physical store self-checkout motivations for consumers in mainland China and Hong Kong in 2023
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PwC. (August 30, 2023). Physical store self-checkout motivations for consumers in mainland China and Hong Kong in 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1445809/greater-china-physical-store-self-checkout-motivation/
PwC. "Physical store self-checkout motivations for consumers in mainland China and Hong Kong in 2023." Chart. August 30, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1445809/greater-china-physical-store-self-checkout-motivation/
PwC. (2023). Physical store self-checkout motivations for consumers in mainland China and Hong Kong in 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1445809/greater-china-physical-store-self-checkout-motivation/
PwC. "Physical Store Self-checkout Motivations for Consumers in Mainland China and Hong Kong in 2023." Statista, Statista Inc., 30 Aug 2023, https://www.statista.com/statistics/1445809/greater-china-physical-store-self-checkout-motivation/
PwC, Physical store self-checkout motivations for consumers in mainland China and Hong Kong in 2023 Statista, https://www.statista.com/statistics/1445809/greater-china-physical-store-self-checkout-motivation/ (last visited December 22, 2024)
Physical store self-checkout motivations for consumers in mainland China and Hong Kong in 2023 [Graph], PwC, August 30, 2023. [Online]. Available: https://www.statista.com/statistics/1445809/greater-china-physical-store-self-checkout-motivation/
