During a survey carried out mid-2023, 43 percent of responding customer data platform users stated that lack of cooperation within their organization was one of three leading obstacles to better customer data utilization. The inability to assemble the data ranked second, named by 42 percent of respondents.
Leading obstacles to better customer data utilization according to customer data platform users worldwide as of July 2023
Adjust the presentation of the statistic and data points.
Share the statistic on social media channels or embed the statistic in your
website using "Embed Code", where available.
Cite this statistic and select one of the following formats: APA, Chicago, Harvard, MLA & Bluebook.
Print the statistic including description and metadata.
Chart type
Leading obstacles to better customer data utilization according to customer data platform users worldwide as of July 2023
Share this statistic
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
Learn more about how Statista can support your business.
CDP Institute. (July 31, 2023). Leading obstacles to better customer data utilization according to customer data platform users worldwide as of July 2023 [Graph]. In Statista. Retrieved May 15, 2025, from https://www.statista.com/statistics/1445692/obstacles-customer-data-use-worldwide/
CDP Institute. "Leading obstacles to better customer data utilization according to customer data platform users worldwide as of July 2023." Chart. July 31, 2023. Statista. Accessed May 15, 2025. https://www.statista.com/statistics/1445692/obstacles-customer-data-use-worldwide/
CDP Institute. (2023). Leading obstacles to better customer data utilization according to customer data platform users worldwide as of July 2023. Statista. Statista Inc.. Accessed: May 15, 2025. https://www.statista.com/statistics/1445692/obstacles-customer-data-use-worldwide/
CDP Institute. "Leading Obstacles to Better Customer Data Utilization According to Customer Data Platform Users Worldwide as of July 2023." Statista, Statista Inc., 31 Jul 2023, https://www.statista.com/statistics/1445692/obstacles-customer-data-use-worldwide/
CDP Institute, Leading obstacles to better customer data utilization according to customer data platform users worldwide as of July 2023 Statista, https://www.statista.com/statistics/1445692/obstacles-customer-data-use-worldwide/ (last visited May 15, 2025)
Leading obstacles to better customer data utilization according to customer data platform users worldwide as of July 2023 [Graph], CDP Institute, July 31, 2023. [Online]. Available: https://www.statista.com/statistics/1445692/obstacles-customer-data-use-worldwide/
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.