Between 2014 and 2021, the earnings before interest, taxes, depreciation, and amortization (EBITDA) margins of the contact center and business process outsourcing (BPO) sector in Colombia grew somewhat. EBITDA margins were at 12 percent in 2014 and grew to 16 percent in 2021. EBITDA margins during this time period peaked in 2019 with 20.2 percent.
Earnings before interest, taxes, depreciation, and amortization (EBITDA) margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021
The financial indicators were calculated by sector based on the financial statements of an average of 46 companies belonging to the contact center and BPO sector.
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Sectorial. (April 1, 2023). Earnings before interest, taxes, depreciation, and amortization (EBITDA) margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1440860/bpo-sector-colombia-ebitda-margins/
Sectorial. "Earnings before interest, taxes, depreciation, and amortization (EBITDA) margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021." Chart. April 1, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1440860/bpo-sector-colombia-ebitda-margins/
Sectorial. (2023). Earnings before interest, taxes, depreciation, and amortization (EBITDA) margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1440860/bpo-sector-colombia-ebitda-margins/
Sectorial. "Earnings before Interest, Taxes, Depreciation, and Amortization (Ebitda) Margins of The Contact Center and Business Process Outsourcing (Bpo) Sector in Colombia from 2014 to 2021." Statista, Statista Inc., 1 Apr 2023, https://www.statista.com/statistics/1440860/bpo-sector-colombia-ebitda-margins/
Sectorial, Earnings before interest, taxes, depreciation, and amortization (EBITDA) margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021 Statista, https://www.statista.com/statistics/1440860/bpo-sector-colombia-ebitda-margins/ (last visited December 22, 2024)
Earnings before interest, taxes, depreciation, and amortization (EBITDA) margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021 [Graph], Sectorial, April 1, 2023. [Online]. Available: https://www.statista.com/statistics/1440860/bpo-sector-colombia-ebitda-margins/
