Between 2014 and 2021, the operating margins of the contact center and business process outsourcing (BPO) sector in Colombia almost doubled. Operating margins were at almost six percent in 2014 and grew to roughly 11 percent in 2021. Operating margins peaked in 2020 at approximately 12 percent.
Operating margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021
The financial indicators were calculated by sector based on the financial statements of an average of 46 companies belonging to the contact center and BPO sector.
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Sectorial. (April 1, 2023). Operating margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1440779/bpo-sector-colombia-operating-margins/
Sectorial. "Operating margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021." Chart. April 1, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1440779/bpo-sector-colombia-operating-margins/
Sectorial. (2023). Operating margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1440779/bpo-sector-colombia-operating-margins/
Sectorial. "Operating Margins of The Contact Center and Business Process Outsourcing (Bpo) Sector in Colombia from 2014 to 2021." Statista, Statista Inc., 1 Apr 2023, https://www.statista.com/statistics/1440779/bpo-sector-colombia-operating-margins/
Sectorial, Operating margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021 Statista, https://www.statista.com/statistics/1440779/bpo-sector-colombia-operating-margins/ (last visited December 22, 2024)
Operating margins of the contact center and business process outsourcing (BPO) sector in Colombia from 2014 to 2021 [Graph], Sectorial, April 1, 2023. [Online]. Available: https://www.statista.com/statistics/1440779/bpo-sector-colombia-operating-margins/
