Pick up from home was the most popular method for returning online purchases, as revealed in a survey conducted in November 2023 by Rakuten Insight. 56 percent of respondents stated that they made use of pick up services to return products purchased online, whereas only 20 percent took their returns to a physical store.
Most popular methods for returning products purchased online in Japan as of November 2023
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Rakuten Insight. (December 14, 2023). Most popular methods for returning products purchased online in Japan as of November 2023 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/
Rakuten Insight. "Most popular methods for returning products purchased online in Japan as of November 2023." Chart. December 14, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/
Rakuten Insight. (2023). Most popular methods for returning products purchased online in Japan as of November 2023. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/
Rakuten Insight. "Most Popular Methods for Returning Products Purchased Online in Japan as of November 2023." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/
Rakuten Insight, Most popular methods for returning products purchased online in Japan as of November 2023 Statista, https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/ (last visited July 22, 2024)
Most popular methods for returning products purchased online in Japan as of November 2023 [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1440686/japan-popular-return-method-in-online-shopping/