According to a survey conducted by Rakuten Insight in Taiwan in November 2023, around 69 percent of respondents said that they prefer an item they purchased online to be picked up from home if they need to return it. Less than a quarter of the respondents preferred using postal services for the online purchase returns.
Preferred return methods for a product purchased online among consumers in Taiwan as of November 2023
Characteristic
Share of respondents
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Rakuten Insight. (December 14, 2023). Preferred return methods for a product purchased online among consumers in Taiwan as of November 2023 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1440590/taiwan-preferred-online-shopping-return-methods/
Rakuten Insight. "Preferred return methods for a product purchased online among consumers in Taiwan as of November 2023." Chart. December 14, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1440590/taiwan-preferred-online-shopping-return-methods/
Rakuten Insight. (2023). Preferred return methods for a product purchased online among consumers in Taiwan as of November 2023. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1440590/taiwan-preferred-online-shopping-return-methods/
Rakuten Insight. "Preferred Return Methods for a Product Purchased Online among Consumers in Taiwan as of November 2023." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1440590/taiwan-preferred-online-shopping-return-methods/
Rakuten Insight, Preferred return methods for a product purchased online among consumers in Taiwan as of November 2023 Statista, https://www.statista.com/statistics/1440590/taiwan-preferred-online-shopping-return-methods/ (last visited July 22, 2024)
Preferred return methods for a product purchased online among consumers in Taiwan as of November 2023 [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1440590/taiwan-preferred-online-shopping-return-methods/