According to a survey conducted by Rakuten Insight in Hong Kong in November 2023, around 54 percent of female and 52 percent of male respondents said that they prefer to go to a store to return items they purchased online. A slightly higher proportion of men than women preferred using postal services for item returns.
Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Rakuten Insight. (December 14, 2023). Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/
Rakuten Insight. "Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender." Chart. December 14, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/
Rakuten Insight. (2023). Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/
Rakuten Insight. "Preferred Return Methods for a Product Purchased Online among Consumers in Hong Kong as of November 2023, by Gender." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/
Rakuten Insight, Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender Statista, https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/ (last visited December 22, 2024)
Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/
