According to a survey conducted by Rakuten Insight in Hong Kong in November 2023, around 54 percent of female and 52 percent of male respondents said that they prefer to go to a store to return items they purchased online. A slightly higher proportion of men than women preferred using postal services for item returns.
Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender
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Male
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Rakuten Insight. (December 14, 2023). Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/
Rakuten Insight. "Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender." Chart. December 14, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/
Rakuten Insight. (2023). Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/
Rakuten Insight. "Preferred Return Methods for a Product Purchased Online among Consumers in Hong Kong as of November 2023, by Gender." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/
Rakuten Insight, Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender Statista, https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/ (last visited August 24, 2024)
Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023, by gender [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1440524/hong-kong-preferred-online-shopping-return-methods-by-consumer-gender/