According to a survey conducted by Rakuten Insight in Hong Kong in November 2023, around 53 percent of respondents said that they prefer to go to a store to return items they purchased online. Less than 30 percent of the respondents preferred using postal services for the online purchase returns.
Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023
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Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023
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Rakuten Insight. (December 14, 2023). Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023 [Graph]. In Statista. Retrieved May 09, 2025, from https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight. "Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023." Chart. December 14, 2023. Statista. Accessed May 09, 2025. https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight. (2023). Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023. Statista. Statista Inc.. Accessed: May 09, 2025. https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight. "Preferred Return Methods for a Product Purchased Online among Consumers in Hong Kong as of November 2023." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight, Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023 Statista, https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/ (last visited May 09, 2025)
Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023 [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
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