According to a survey conducted by Rakuten Insight in Hong Kong in November 2023, around 53 percent of respondents said that they prefer to go to a store to return items they purchased online. Less than 30 percent of the respondents preferred using postal services for the online purchase returns.
Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Rakuten Insight. (December 14, 2023). Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight. "Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023." Chart. December 14, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight. (2023). Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight. "Preferred Return Methods for a Product Purchased Online among Consumers in Hong Kong as of November 2023." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/
Rakuten Insight, Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023 Statista, https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/ (last visited August 24, 2024)
Preferred return methods for a product purchased online among consumers in Hong Kong as of November 2023 [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1440521/hong-kong-preferred-online-shopping-return-methods/