According to a survey conducted by Rakuten Insight in China in November 2023, around 60 percent of the respondents aged between 16 and 24 years said that they use Click & Collect services when shopping because of the availability of multiple pick-up locations. However, around nine percent of the respondents from this age group stated they did not use Click & Collect services at all.
Reasons for using click-and-collect services among consumers in China as of November 2023, by age group
Survey question:
"Why do you use click-and-collect services? (choose up to 3 of the most relevant answers)"
Among a total of 6,455 respondents, 1,155 were between 16 and 24 years old, 3,261 were between 25 and 34 years old, 1,610 were between 35 and 44 years old, 336 were between 45 and 54 years old, and 93 were above 54 years old.
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Rakuten Insight. (December 14, 2023). Reasons for using click-and-collect services among consumers in China as of November 2023, by age group [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1440491/china-reasons-for-using-click-and-collect-services-by-consumer-age/
Rakuten Insight. "Reasons for using click-and-collect services among consumers in China as of November 2023, by age group." Chart. December 14, 2023. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1440491/china-reasons-for-using-click-and-collect-services-by-consumer-age/
Rakuten Insight. (2023). Reasons for using click-and-collect services among consumers in China as of November 2023, by age group. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1440491/china-reasons-for-using-click-and-collect-services-by-consumer-age/
Rakuten Insight. "Reasons for Using Click-and-collect Services among Consumers in China as of November 2023, by Age Group." Statista, Statista Inc., 14 Dec 2023, https://www.statista.com/statistics/1440491/china-reasons-for-using-click-and-collect-services-by-consumer-age/
Rakuten Insight, Reasons for using click-and-collect services among consumers in China as of November 2023, by age group Statista, https://www.statista.com/statistics/1440491/china-reasons-for-using-click-and-collect-services-by-consumer-age/ (last visited December 23, 2024)
Reasons for using click-and-collect services among consumers in China as of November 2023, by age group [Graph], Rakuten Insight, December 14, 2023. [Online]. Available: https://www.statista.com/statistics/1440491/china-reasons-for-using-click-and-collect-services-by-consumer-age/
