In 2022, the size of the overall AI customer service market in China amounted to 6.68 billion yuan. According to the forecast, the market size was forecasted to reach almost 18.13 billion yuan by 2027. The largest segment in this industry was software.
Size of the artificial intelligence customer service market in China from 2019 to 2022 with estimates until 2027, by segment
(in billion yuan)
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Eastmoney.com. (October 20, 2023). Size of the artificial intelligence customer service market in China from 2019 to 2022 with estimates until 2027, by segment (in billion yuan) [Graph]. In Statista. Retrieved December 18, 2024, from https://www.statista.com/statistics/1440409/china-size-of-ai-customer-service-by-segment/
Eastmoney.com. "Size of the artificial intelligence customer service market in China from 2019 to 2022 with estimates until 2027, by segment (in billion yuan)." Chart. October 20, 2023. Statista. Accessed December 18, 2024. https://www.statista.com/statistics/1440409/china-size-of-ai-customer-service-by-segment/
Eastmoney.com. (2023). Size of the artificial intelligence customer service market in China from 2019 to 2022 with estimates until 2027, by segment (in billion yuan). Statista. Statista Inc.. Accessed: December 18, 2024. https://www.statista.com/statistics/1440409/china-size-of-ai-customer-service-by-segment/
Eastmoney.com. "Size of The Artificial Intelligence Customer Service Market in China from 2019 to 2022 with Estimates until 2027, by Segment (in Billion Yuan)." Statista, Statista Inc., 20 Oct 2023, https://www.statista.com/statistics/1440409/china-size-of-ai-customer-service-by-segment/
Eastmoney.com, Size of the artificial intelligence customer service market in China from 2019 to 2022 with estimates until 2027, by segment (in billion yuan) Statista, https://www.statista.com/statistics/1440409/china-size-of-ai-customer-service-by-segment/ (last visited December 18, 2024)
Size of the artificial intelligence customer service market in China from 2019 to 2022 with estimates until 2027, by segment (in billion yuan) [Graph], Eastmoney.com, October 20, 2023. [Online]. Available: https://www.statista.com/statistics/1440409/china-size-of-ai-customer-service-by-segment/
