Services that enhance shopping experience Thailand 2023

Published by Kankanit Ciba, Jan 10, 2024
According to a survey by Rakuten Insight in November 2023, 45 percent of respondents in Thailand stated that self-service checkout enhance their shopping experience. In addition, express delivery options, click and collect, cross-channel returns, and pre-orders were among their preferred shopping services enhancers.

Services that enhance shopping experience of consumers in Thailand as of November 2023

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Release date

December 2023

Region

Thailand

Survey time period

November 9 to 30, 2023

Number of respondents

19,113 respondents

Age group

16 years and older

Method of interview

Online survey

Supplementary notes

The survey question was: "Which of the following services enhances your shopping experience?" 
Multiple answers were allowed.

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Statistics on " The digital market in Thailand "

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Overview

4

Digital services

5

Software and software services

5

Digital devices

4

User demographics and behaviors

4

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Topics

The digital market in ThailandInternet usage in ThailandE-commerce in ThailandSocial commerce in ThailandDigital payments in Thailand
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