Preferred return method for online shopping in India November 2023, by gender

Published by A. Minhas, Jan 23, 2024
According to a survey conducted by Rakuten Insight in November 2023, the majority of male and female respondents preferred return method while online shopping was picked up from home in India. On the other hand, about 40 percent of male and female respondents preferred in-store returns.

Preferred return method for online shopping in India as of November 2023, by gender

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Release date

December 2023

Region

India

Survey time period

November 9 to 30, 2023

Number of respondents

34,923 respondents

Age group

16 years and above

Special properties

13,411 female and 21,512 male respondents

Method of interview

Online survey

Supplementary notes

Survey question: "What is the preferred return method for a product purchased online?"

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