The most popular form of returning goods when shopping online in Poland in 2024 was the possibility of sending the product back free of charge via parcel machine. In comparison, 17 percent of online shoppers had never returned an item.
Forms of returning goods most often chosen when shopping online in Poland in 2024
People shopping online, who knew about the possibility of returning
Method of interview
Computer-assisted web interviews (CAWI)
Supplementary notes
* The original question was worded as follows: (Polish) "Z których z poniższych form zwrotu towaru korzystasz najczęściej podczas zakupów przez internet?"
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Gemius. (September 30, 2024). Forms of returning goods most often chosen when shopping online in Poland in 2024 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1434344/poland-forms-of-returning-goods-chosen-when-shopping-online/
Gemius. "Forms of returning goods most often chosen when shopping online in Poland in 2024." Chart. September 30, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1434344/poland-forms-of-returning-goods-chosen-when-shopping-online/
Gemius. (2024). Forms of returning goods most often chosen when shopping online in Poland in 2024. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1434344/poland-forms-of-returning-goods-chosen-when-shopping-online/
Gemius. "Forms of Returning Goods Most Often Chosen When Shopping Online in Poland in 2024." Statista, Statista Inc., 30 Sep 2024, https://www.statista.com/statistics/1434344/poland-forms-of-returning-goods-chosen-when-shopping-online/
Gemius, Forms of returning goods most often chosen when shopping online in Poland in 2024 Statista, https://www.statista.com/statistics/1434344/poland-forms-of-returning-goods-chosen-when-shopping-online/ (last visited November 21, 2024)
Forms of returning goods most often chosen when shopping online in Poland in 2024 [Graph], Gemius, September 30, 2024. [Online]. Available: https://www.statista.com/statistics/1434344/poland-forms-of-returning-goods-chosen-when-shopping-online/
