In 2023, 56 percent of U.S. shoppers had their payment declined when purchasing online, a survey revealed. This was the highest value compared to other countries like China or the United Kingdom. False declines occur when a payment is wrongly rejected and the purchase transaction is denied, even tough it is not fraudulent.
Share of consumers experiencing false declines when purchasing online in selected countries in 2023
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Forter. (October 3, 2023). Share of consumers experiencing false declines when purchasing online in selected countries in 2023 [Graph]. In Statista. Retrieved December 20, 2024, from https://www.statista.com/statistics/1428923/false-declines-in-online-shopping-by-country/
Forter. "Share of consumers experiencing false declines when purchasing online in selected countries in 2023." Chart. October 3, 2023. Statista. Accessed December 20, 2024. https://www.statista.com/statistics/1428923/false-declines-in-online-shopping-by-country/
Forter. (2023). Share of consumers experiencing false declines when purchasing online in selected countries in 2023. Statista. Statista Inc.. Accessed: December 20, 2024. https://www.statista.com/statistics/1428923/false-declines-in-online-shopping-by-country/
Forter. "Share of Consumers Experiencing False Declines When Purchasing Online in Selected Countries in 2023." Statista, Statista Inc., 3 Oct 2023, https://www.statista.com/statistics/1428923/false-declines-in-online-shopping-by-country/
Forter, Share of consumers experiencing false declines when purchasing online in selected countries in 2023 Statista, https://www.statista.com/statistics/1428923/false-declines-in-online-shopping-by-country/ (last visited December 20, 2024)
Share of consumers experiencing false declines when purchasing online in selected countries in 2023 [Graph], Forter, October 3, 2023. [Online]. Available: https://www.statista.com/statistics/1428923/false-declines-in-online-shopping-by-country/
