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Annual adoption of cash by consumers, online or offline, in New Zealand 2019-2024
The share of cash transactions at POS (Point-of-Sale) in New Zealand declined by 18 percentage points between 2019 and 2024. This is according to two different questions asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used cash in a brick and mortar shop or whilst shopping online. In 2019, the share of respondents using cash transactions at POS (Point-of-Sale) stood at 72 percent, which declined to 64 percent in 2023. On the other hand, during the same period, the share of respondents paying cash in advance and cash on delivery for online transactions rose by one and two percentage points, respectively.