Cash use in Indonesia, by situation 2018-2023

The share of cash transactions at POS (Point-of-Sale) in Indonesia stayed almost the same between 2018 and 2023, ranging between 80 and 85 percent. This is according to two different questions asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used cash in a brick and mortar shop or whilst shopping online. In 2023, the share of respondents using cash transactions at POS (Point-of-Sale) stood at 85 percent. Moreover, during the same period, the usage of cash on delivery for online payments also stayed the same, at 49 percent. On the other hand, the share of respondents paying through cash paid in advance for online payments rose by four percentage points.

Cash usage either for online payments or at POS in Indonesia from 2018 to 2023

Characteristic	Cash (POS)	Cash in advance (Online)	Cash on delivery (Online)
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Release date

April 2023

More information

Region

Indonesia

Survey time period

April 4, 2022, to March 17, 2023

Number of respondents

12,000+ per country

Age group

18-64 years

Special properties

Residential online population; 12-month rolling average

Method of interview

Online survey

Supplementary notes

The questions were phrased by the source as follows: "How have you paid in stores, restaurants and other points of sale in the past 12 months? (multi-pick)" and "How have you conducted payments online in the past 12 months? (multi-pick)".

Some countries in Statista's Consumer Insights are part of an extended questionnaire. More information on the methodology can be found here.

For countries/territories receiving the extended questionnaire, Statista's Consumer Insights utilizes a rolling survey system with four survey waves per year: The most recent data set contains the interviews of the last 12 months. This ensures trend stability and more interviews available for analysis.

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