During an August 2023 survey, approximately 11 percent of surveyed small or medium business (SMB) owners used artificial intelligence (AI) for data analysis. 35 percent of respondents said they would consider using AI in the future, while another 35 percent stated they were not planning on using AI for this purpose.
Share of small and medium-sized businesses (SMBs) that used vs did not use artificial intelligence (AI) for data analysis in the United States as of August 2023
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Share of small and medium-sized businesses (SMBs) that used vs did not use artificial intelligence (AI) for data analysis in the United States as of August 2023
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among small to midsize business owners and decision makers
Supplementary notes
Respondents belonged to one of the following industries: construction & contracting; entertainment & recreation; food & beverage; hospitality & accommodation; retail; or restaurant & bar.
Survey type not specified.
Figures might not add up to 100 percent due to rounding
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Morning Consult, & Verizon (Verizon Business). (August 31, 2023). Share of small and medium-sized businesses (SMBs) that used vs did not use artificial intelligence (AI) for data analysis in the United States as of August 2023 [Graph]. In Statista. Retrieved May 09, 2025, from https://www.statista.com/statistics/1427839/smbs-ai-use-data-analysis-usa/
Morning Consult, und Verizon (Verizon Business). "Share of small and medium-sized businesses (SMBs) that used vs did not use artificial intelligence (AI) for data analysis in the United States as of August 2023." Chart. August 31, 2023. Statista. Accessed May 09, 2025. https://www.statista.com/statistics/1427839/smbs-ai-use-data-analysis-usa/
Morning Consult, Verizon (Verizon Business). (2023). Share of small and medium-sized businesses (SMBs) that used vs did not use artificial intelligence (AI) for data analysis in the United States as of August 2023. Statista. Statista Inc.. Accessed: May 09, 2025. https://www.statista.com/statistics/1427839/smbs-ai-use-data-analysis-usa/
Morning Consult, and Verizon (Verizon Business). "Share of Small and Medium-sized Businesses (Smbs) That Used Vs Did Not Use Artificial Intelligence (Ai) for Data Analysis in The United States as of August 2023." Statista, Statista Inc., 31 Aug 2023, https://www.statista.com/statistics/1427839/smbs-ai-use-data-analysis-usa/
Morning Consult & Verizon (Verizon Business), Share of small and medium-sized businesses (SMBs) that used vs did not use artificial intelligence (AI) for data analysis in the United States as of August 2023 Statista, https://www.statista.com/statistics/1427839/smbs-ai-use-data-analysis-usa/ (last visited May 09, 2025)
Share of small and medium-sized businesses (SMBs) that used vs did not use artificial intelligence (AI) for data analysis in the United States as of August 2023 [Graph], Morning Consult, & Verizon (Verizon Business), August 31, 2023. [Online]. Available: https://www.statista.com/statistics/1427839/smbs-ai-use-data-analysis-usa/
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