In a 2023 survey on convenience charges for online bookings in India, the majority of respondents stated they were charged fees for all online services. Conversely, 16 percent reported being charged convenience fees for only a few services purchased online.
Consumer experience with convenience charges on online booking platforms in India in 2023
Survey question: Many ticketing or service purchases require consumers to pay convenience charges for making their booking online. What has your experience been with convenience charge in the last 12 months?
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LocalCircles. (October 25, 2023). Consumer experience with convenience charges on online booking platforms in India in 2023 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1425992/india-convenience-fee-on-online-booking-platforms/
LocalCircles. "Consumer experience with convenience charges on online booking platforms in India in 2023." Chart. October 25, 2023. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1425992/india-convenience-fee-on-online-booking-platforms/
LocalCircles. (2023). Consumer experience with convenience charges on online booking platforms in India in 2023. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1425992/india-convenience-fee-on-online-booking-platforms/
LocalCircles. "Consumer Experience with Convenience Charges on Online Booking Platforms in India in 2023." Statista, Statista Inc., 25 Oct 2023, https://www.statista.com/statistics/1425992/india-convenience-fee-on-online-booking-platforms/
LocalCircles, Consumer experience with convenience charges on online booking platforms in India in 2023 Statista, https://www.statista.com/statistics/1425992/india-convenience-fee-on-online-booking-platforms/ (last visited November 21, 2024)
Consumer experience with convenience charges on online booking platforms in India in 2023 [Graph], LocalCircles, October 25, 2023. [Online]. Available: https://www.statista.com/statistics/1425992/india-convenience-fee-on-online-booking-platforms/