In 2023, German consumers rated various bicycle retailers in the country based on their customer service. The rating was based on a scale of 1 to 5, following the grading system in German education - 1 stands for "excellent", while 5 equals "bad". According to the results of the survey, ZEG customer service was rated highest, with an average score of 2.43.
Consumer rating of customer service in bicycle retail in Germany in 2023, by retailer
(score of 1 to 5)
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Handelsblatt. (June 12, 2023). Consumer rating of customer service in bicycle retail in Germany in 2023, by retailer (score of 1 to 5) [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1424514/bicycle-retail-customer-service-rating-germany/
Handelsblatt. "Consumer rating of customer service in bicycle retail in Germany in 2023, by retailer (score of 1 to 5)." Chart. June 12, 2023. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1424514/bicycle-retail-customer-service-rating-germany/
Handelsblatt. (2023). Consumer rating of customer service in bicycle retail in Germany in 2023, by retailer (score of 1 to 5). Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1424514/bicycle-retail-customer-service-rating-germany/
Handelsblatt. "Consumer Rating of Customer Service in Bicycle Retail in Germany in 2023, by Retailer (Score of 1 to 5)." Statista, Statista Inc., 12 Jun 2023, https://www.statista.com/statistics/1424514/bicycle-retail-customer-service-rating-germany/
Handelsblatt, Consumer rating of customer service in bicycle retail in Germany in 2023, by retailer (score of 1 to 5) Statista, https://www.statista.com/statistics/1424514/bicycle-retail-customer-service-rating-germany/ (last visited December 30, 2024)
Consumer rating of customer service in bicycle retail in Germany in 2023, by retailer (score of 1 to 5) [Graph], Handelsblatt, June 12, 2023. [Online]. Available: https://www.statista.com/statistics/1424514/bicycle-retail-customer-service-rating-germany/
