As of 2023, 77 percent of doctors in the United States said that they were confident to some extent in a chatbot's ability to accurately assess patient symptoms and to escalate emergency inquiries. Only two percent of doctors surveyed were extremely skeptical about the chatbot's ability.
Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023
Characteristic
Share of respondents
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Doctors, therapists or practice owners/founders who currently use live chatbots on their websites
Method of interview
Online survey
Supplementary notes
The question in the source was worded as: How do you feel about the chatbot's ability to accurately assess patient symptoms and escalate emergency inquiries?
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Software Advice. (April 18, 2023). Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/
Software Advice. "Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023." Chart. April 18, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/
Software Advice. (2023). Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/
Software Advice. "Distribution of Doctors’ Confidence in Chatbots’ Ability to Assess Patient Symptoms in The United States in 2023." Statista, Statista Inc., 18 Apr 2023, https://www.statista.com/statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/
Software Advice, Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023 Statista, https://www.statista.com/statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/ (last visited August 24, 2024)
Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023 [Graph], Software Advice, April 18, 2023. [Online]. Available: https://www.statista.com/statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/
