According to a survey conducted in Australia from June to July 2023, around
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percent of businesses surveyed selling partially or wholly online said they use artificial intelligence (AI) to draft web content and to provide product recommendations to customers. Several businesses reported currently not using AI technologies to support their e-commerce activities, but around
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percent of these businesses indicated they would be open to using AI in the future.
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Leading ways businesses use artificial intelligence (AI) for e-commerce in Australia as at July 2023
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PayPal. (October 16, 2023). Leading ways businesses use artificial intelligence (AI) for e-commerce in Australia as at July 2023 [Graph]. In Statista. Retrieved September 23, 2025, from https://www.statista.com/statistics/1423546/australia-business-usage-of-ai-for-e-commerce/
PayPal. "Leading ways businesses use artificial intelligence (AI) for e-commerce in Australia as at July 2023." Chart. October 16, 2023. Statista. Accessed September 23, 2025. https://www.statista.com/statistics/1423546/australia-business-usage-of-ai-for-e-commerce/
PayPal. (2023). Leading ways businesses use artificial intelligence (AI) for e-commerce in Australia as at July 2023. Statista. Statista Inc.. Accessed: September 23, 2025. https://www.statista.com/statistics/1423546/australia-business-usage-of-ai-for-e-commerce/
PayPal. "Leading Ways Businesses Use Artificial Intelligence (Ai) for E-commerce in Australia as at July 2023." Statista, Statista Inc., 16 Oct 2023, https://www.statista.com/statistics/1423546/australia-business-usage-of-ai-for-e-commerce/
PayPal, Leading ways businesses use artificial intelligence (AI) for e-commerce in Australia as at July 2023 Statista, https://www.statista.com/statistics/1423546/australia-business-usage-of-ai-for-e-commerce/ (last visited September 23, 2025)
Leading ways businesses use artificial intelligence (AI) for e-commerce in Australia as at July 2023 [Graph], PayPal, October 16, 2023. [Online]. Available: https://www.statista.com/statistics/1423546/australia-business-usage-of-ai-for-e-commerce/
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