According to a 2023 survey, ride-hailing drivers of color in the United States were most likely to cite concerns about receiving negative reviews, which might lead to their account being deactivated, as the reason for continuing a ride with passengers who made them feel unsafe. Among white drivers the concern most likely to lead them to continue an unsafe trip was a violent response from the passengers, being cited by 61 percent of respondents. Although not the most common concern in this group, this reason was cited by a larger share of drivers of color, 63 percent, than by white drivers.
Reasons given by ride-hailing drivers for offering rides to passengers making them feel unsafe in the United States in 2023, by race
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Reasons given by ride-hailing drivers for offering rides to passengers making them feel unsafe in the United States in 2023, by race
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app-based ride-hailing drivers active in the past three months
Method of interview
Online survey
Supplementary notes
The survey was distributed on Facebook and Instagram and was available in English, Spanish, Arabic, Chinese, and Somali. The survey reached drivers in 35 U.S. states and in the District of Columbia.
86 percent of respondents drove for Uber, 65 percent drove for Lyft, and one percent of respondents drove for other companies.
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Strategic Organizing Center. (April 20, 2023). Reasons given by ride-hailing drivers for offering rides to passengers making them feel unsafe in the United States in 2023, by race [Graph]. In Statista. Retrieved April 13, 2025, from https://www.statista.com/statistics/1421807/ride-share-driver-reasons-for-continuing-unsafe-rides-by-race-united-states/
Strategic Organizing Center. "Reasons given by ride-hailing drivers for offering rides to passengers making them feel unsafe in the United States in 2023, by race." Chart. April 20, 2023. Statista. Accessed April 13, 2025. https://www.statista.com/statistics/1421807/ride-share-driver-reasons-for-continuing-unsafe-rides-by-race-united-states/
Strategic Organizing Center. (2023). Reasons given by ride-hailing drivers for offering rides to passengers making them feel unsafe in the United States in 2023, by race. Statista. Statista Inc.. Accessed: April 13, 2025. https://www.statista.com/statistics/1421807/ride-share-driver-reasons-for-continuing-unsafe-rides-by-race-united-states/
Strategic Organizing Center. "Reasons given by Ride-hailing Drivers for Offering Rides to Passengers Making Them Feel Unsafe in The United States in 2023, by Race." Statista, Statista Inc., 20 Apr 2023, https://www.statista.com/statistics/1421807/ride-share-driver-reasons-for-continuing-unsafe-rides-by-race-united-states/
Strategic Organizing Center, Reasons given by ride-hailing drivers for offering rides to passengers making them feel unsafe in the United States in 2023, by race Statista, https://www.statista.com/statistics/1421807/ride-share-driver-reasons-for-continuing-unsafe-rides-by-race-united-states/ (last visited April 13, 2025)
Reasons given by ride-hailing drivers for offering rides to passengers making them feel unsafe in the United States in 2023, by race [Graph], Strategic Organizing Center, April 20, 2023. [Online]. Available: https://www.statista.com/statistics/1421807/ride-share-driver-reasons-for-continuing-unsafe-rides-by-race-united-states/
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