Key factors driving luxury e-commerce sales in France 2023

Published by
L. Yltävä,
Dec 10, 2024
In 2023, French shoppers stated what factors are important to them when shopping for luxury goods online. Around 54 percent of respondents considered the retailer's reliability a very important factor. Product availability was important to 46 percent of survey respondents, closely followed by an easy return process.

Most important factors when shopping for luxury items online in France in 2023

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Release date

June 2023

Region

France

Survey time period

March 2023

Number of respondents

430 respondents

Age group

16-77 years

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Topics

Luxury e-commerce in EuropeGlobal personal luxury goods industryMoët Hennessy Louis Vuitton (LVMH Group)PradaE-commerce returns in Europe
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