Customer experience satisfaction rate of hospital care in the U.S. 2024

Published by
Preeti Vankar,
Dec 11, 2024

According to the American Customer Satisfaction Index (ACSI), the hospital care type consumers in the U.S. were most satisfied with was outpatient care. In 2024, the consumer satisfaction score for outpatient care in the United States was 82 out of 100 points, this was an increase of one points compared to the previous year.

Customer satisfaction index for hospital care in the United States in 2022 and 2024, by care type

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Release date

2024

Region

United States

Survey time period

2022 to 2024

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Statistics on " Hospitals in the U.S. "

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Other statistics that may interest you Hospitals in the U.S.

Number of hospitals

5

Hospital beds

6

Hospital use

7

Emergency department

6

Hospital costs

5

Hospital revenue

5

Hospital staff

5

Selected rankings

5

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