According to the American Customer Satisfaction Index (ACSI), the hospital care type consumers in the U.S. were most satisfied with was outpatient care. In 2023, the consumer satisfaction score for outpatient care in the United States was 81 out of 100 points, this was an increase of four points compared to the previous year.
Customer satisfaction index for hospital care in the United States in 2022 and 2023, by care type
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ACSI®. (October 17, 2023). Customer satisfaction index for hospital care in the United States in 2022 and 2023, by care type [Graph]. In Statista. Retrieved October 02, 2024, from https://www.statista.com/statistics/1421176/united-states-hospital-care-experience/
ACSI®. "Customer satisfaction index for hospital care in the United States in 2022 and 2023, by care type." Chart. October 17, 2023. Statista. Accessed October 02, 2024. https://www.statista.com/statistics/1421176/united-states-hospital-care-experience/
ACSI®. (2023). Customer satisfaction index for hospital care in the United States in 2022 and 2023, by care type. Statista. Statista Inc.. Accessed: October 02, 2024. https://www.statista.com/statistics/1421176/united-states-hospital-care-experience/
ACSI®. "Customer Satisfaction Index for Hospital Care in The United States in 2022 and 2023, by Care Type." Statista, Statista Inc., 17 Oct 2023, https://www.statista.com/statistics/1421176/united-states-hospital-care-experience/
ACSI®, Customer satisfaction index for hospital care in the United States in 2022 and 2023, by care type Statista, https://www.statista.com/statistics/1421176/united-states-hospital-care-experience/ (last visited October 02, 2024)
Customer satisfaction index for hospital care in the United States in 2022 and 2023, by care type [Graph], ACSI®, October 17, 2023. [Online]. Available: https://www.statista.com/statistics/1421176/united-states-hospital-care-experience/