As of 2023, members of Lufthansa's customer loyalty programs collected 261 billion unredeemed bonus miles. A year earlier, this number stood at 245 billion, while in 2021, it amounted to around 225 billion. The miles expire at the end of the quarter 36 months after they are earned.
Number of unused miles collected in Lufthansa's customer loyalty programs from 2018 to 2023
(in billions)
Characteristic
Liabilities in billions of miles
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Lufthansa. (March 6, 2024). Number of unused miles collected in Lufthansa's customer loyalty programs from 2018 to 2023 (in billions) [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1420817/lufthansa-loyalty-program-liabilities-miles/
Lufthansa. "Number of unused miles collected in Lufthansa's customer loyalty programs from 2018 to 2023 (in billions)." Chart. March 6, 2024. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1420817/lufthansa-loyalty-program-liabilities-miles/
Lufthansa. (2024). Number of unused miles collected in Lufthansa's customer loyalty programs from 2018 to 2023 (in billions). Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1420817/lufthansa-loyalty-program-liabilities-miles/
Lufthansa. "Number of Unused Miles Collected in Lufthansa's Customer Loyalty Programs from 2018 to 2023 (in Billions)." Statista, Statista Inc., 6 Mar 2024, https://www.statista.com/statistics/1420817/lufthansa-loyalty-program-liabilities-miles/
Lufthansa, Number of unused miles collected in Lufthansa's customer loyalty programs from 2018 to 2023 (in billions) Statista, https://www.statista.com/statistics/1420817/lufthansa-loyalty-program-liabilities-miles/ (last visited August 25, 2024)
Number of unused miles collected in Lufthansa's customer loyalty programs from 2018 to 2023 (in billions) [Graph], Lufthansa, March 6, 2024. [Online]. Available: https://www.statista.com/statistics/1420817/lufthansa-loyalty-program-liabilities-miles/