During an August 2023 survey among customers in the United States, nearly half (or 49 percent) of respondents approved of brand product descriptions being written by artificial intelligence (AI). AI-generated marketing content and chatbots followed, approved by 43 and 41 percent of the interviewees, respectively.
Leading ways consumers approved of a brand using artificial intelligence (AI) in the United States as of August 2023
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Share of respondents
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Forbes. (September 21, 2023). Leading ways consumers approved of a brand using artificial intelligence (AI) in the United States as of August 2023 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1419854/ways-customers-approve-brand-ai-usage-united-states/
Forbes. "Leading ways consumers approved of a brand using artificial intelligence (AI) in the United States as of August 2023." Chart. September 21, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1419854/ways-customers-approve-brand-ai-usage-united-states/
Forbes. (2023). Leading ways consumers approved of a brand using artificial intelligence (AI) in the United States as of August 2023. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1419854/ways-customers-approve-brand-ai-usage-united-states/
Forbes. "Leading Ways Consumers Approved of a Brand Using Artificial Intelligence (Ai) in The United States as of August 2023." Statista, Statista Inc., 21 Sep 2023, https://www.statista.com/statistics/1419854/ways-customers-approve-brand-ai-usage-united-states/
Forbes, Leading ways consumers approved of a brand using artificial intelligence (AI) in the United States as of August 2023 Statista, https://www.statista.com/statistics/1419854/ways-customers-approve-brand-ai-usage-united-states/ (last visited August 24, 2024)
Leading ways consumers approved of a brand using artificial intelligence (AI) in the United States as of August 2023 [Graph], Forbes, September 21, 2023. [Online]. Available: https://www.statista.com/statistics/1419854/ways-customers-approve-brand-ai-usage-united-states/