AI-powered shopping assistants can be used in many forms. From chatbots to voice assistants, they appeal to online consumers worldwide, a 2023 survey showed. 35 percent of surveyed consumers found that this type of tools interesting, as they helped in discovering new products or services. One-third of respondents mentioned convenience as a key aspect and the same percentage even believed AI-driven shopping assistants anticipated their needs or desires.
Share of consumers interested in AI-powered shopping assistants in 2023, by main reason
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Share of consumers interested in AI-powered shopping assistants in 2023, by main reason
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Rokt. (September 19, 2023). Share of consumers interested in AI-powered shopping assistants in 2023, by main reason [Graph]. In Statista. Retrieved April 01, 2025, from https://www.statista.com/statistics/1419811/interest-in-ai-powered-shopping-assistants/
Rokt. "Share of consumers interested in AI-powered shopping assistants in 2023, by main reason." Chart. September 19, 2023. Statista. Accessed April 01, 2025. https://www.statista.com/statistics/1419811/interest-in-ai-powered-shopping-assistants/
Rokt. (2023). Share of consumers interested in AI-powered shopping assistants in 2023, by main reason. Statista. Statista Inc.. Accessed: April 01, 2025. https://www.statista.com/statistics/1419811/interest-in-ai-powered-shopping-assistants/
Rokt. "Share of Consumers Interested in Ai-powered Shopping Assistants in 2023, by Main Reason." Statista, Statista Inc., 19 Sep 2023, https://www.statista.com/statistics/1419811/interest-in-ai-powered-shopping-assistants/
Rokt, Share of consumers interested in AI-powered shopping assistants in 2023, by main reason Statista, https://www.statista.com/statistics/1419811/interest-in-ai-powered-shopping-assistants/ (last visited April 01, 2025)
Share of consumers interested in AI-powered shopping assistants in 2023, by main reason [Graph], Rokt, September 19, 2023. [Online]. Available: https://www.statista.com/statistics/1419811/interest-in-ai-powered-shopping-assistants/
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