According to a study conducted globally in 2023, nearly two-thirds of people surveyed stated that they are open to the idea of buying new products and/or services recommended to them by generative AI. There was no significant distinction between the age groups, as each generation was more or less equally receptive to the idea of using generative AI for purchasing decisions.
For more information on Capgemini's report on why consumers love generative AI, click here.
Share of consumers worldwide who are open to purchasing new products or services recommended by generative AI in 2023, by generation
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Capgemini. (June 19, 2023). Share of consumers worldwide who are open to purchasing new products or services recommended by generative AI in 2023, by generation [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1419129/consumer-interest-in-ai-shopping-advice-by-generation/
Capgemini. "Share of consumers worldwide who are open to purchasing new products or services recommended by generative AI in 2023, by generation." Chart. June 19, 2023. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1419129/consumer-interest-in-ai-shopping-advice-by-generation/
Capgemini. (2023). Share of consumers worldwide who are open to purchasing new products or services recommended by generative AI in 2023, by generation. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1419129/consumer-interest-in-ai-shopping-advice-by-generation/
Capgemini. "Share of Consumers Worldwide Who Are Open to Purchasing New Products or Services Recommended by Generative Ai in 2023, by Generation." Statista, Statista Inc., 19 Jun 2023, https://www.statista.com/statistics/1419129/consumer-interest-in-ai-shopping-advice-by-generation/
Capgemini, Share of consumers worldwide who are open to purchasing new products or services recommended by generative AI in 2023, by generation Statista, https://www.statista.com/statistics/1419129/consumer-interest-in-ai-shopping-advice-by-generation/ (last visited December 21, 2024)
Share of consumers worldwide who are open to purchasing new products or services recommended by generative AI in 2023, by generation [Graph], Capgemini, June 19, 2023. [Online]. Available: https://www.statista.com/statistics/1419129/consumer-interest-in-ai-shopping-advice-by-generation/
