With 42.4 percent of survey respondents citing such, discontinued free shipping was the top reason to cancel a retail subscription in the United States. The second most cited reason to cancel, with 32.1 percent of respondents listing this, was the inability to pause or skip the subscription.
Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023
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PYMNTS. (June 12, 2023). Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/
PYMNTS. "Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023." Chart. June 12, 2023. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/
PYMNTS. (2023). Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/
PYMNTS. "Leading Reasons Consumers Cancel Retail Product Subscriptions in The United States as of April 2023." Statista, Statista Inc., 12 Jun 2023, https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/
PYMNTS, Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023 Statista, https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/ (last visited November 21, 2024)
Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023 [Graph], PYMNTS, June 12, 2023. [Online]. Available: https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/
