With 42.4 percent of survey respondents citing such, discontinued free shipping was the top reason to cancel a retail subscription in the United States. The second most cited reason to cancel, with 32.1 percent of respondents listing this, was the inability to pause or skip the subscription.
Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023
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PYMNTS. (June 12, 2023). Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/
PYMNTS. "Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023." Chart. June 12, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/
PYMNTS. (2023). Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/
PYMNTS. "Leading Reasons Consumers Cancel Retail Product Subscriptions in The United States as of April 2023." Statista, Statista Inc., 12 Jun 2023, https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/
PYMNTS, Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023 Statista, https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/ (last visited December 22, 2024)
Leading reasons consumers cancel retail product subscriptions in the United States as of April 2023 [Graph], PYMNTS, June 12, 2023. [Online]. Available: https://www.statista.com/statistics/1419067/reasons-retail-subscription-cancel-us/
