Consumer preferences for future delivery options in the UK 2023

Published by Lynn Beyrouthy, Oct 23, 2023
In a survey conducted in September 2023, approximately half of online shoppers in the United Kingdom said they see themselves using greener delivery options in the future, namely "postal worker with eTransportation (e.g. electric van)". This figure surpassed that of more traditional delivery methods that involve vans running on gasoline for instance (42 percent).

Top delivery options online shoppers would like to use in the future in the United Kingdom as of September 2023

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Number of respondents

1,042 respondents

Age group

18-80 years

Special properties

respondents who shop online

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which methods of delivery would you prefer to use in the future?".

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