In 2022, a large proportion of mortgage borrowers in the UK reported high levels of satisfaction with their lenders. When asked how satisfied on the scale from zero to 10 they are, about 47 percent of respondents showed responded with nine or 10, showing a high level of satisfaction. Furthermore, 34 percent of individuals expressed moderate satisfaction with their lending institutions. Nevertheless, 16 percent of respondents shared that they were dissatisfied.
Distribution of mortgage holders in the United Kingdom (UK) in 2022, by satisfaction with mortgage lender
Characteristic
Percentage of mortgage borrowers
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Financial Conduct Authority. (July 26, 2023). Distribution of mortgage holders in the United Kingdom (UK) in 2022, by satisfaction with mortgage lender [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1418677/uk-satisfaction-rate-mortgage-lenders/
Financial Conduct Authority. "Distribution of mortgage holders in the United Kingdom (UK) in 2022, by satisfaction with mortgage lender." Chart. July 26, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1418677/uk-satisfaction-rate-mortgage-lenders/
Financial Conduct Authority. (2023). Distribution of mortgage holders in the United Kingdom (UK) in 2022, by satisfaction with mortgage lender. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1418677/uk-satisfaction-rate-mortgage-lenders/
Financial Conduct Authority. "Distribution of Mortgage Holders in The United Kingdom (Uk) in 2022, by Satisfaction with Mortgage Lender." Statista, Statista Inc., 26 Jul 2023, https://www.statista.com/statistics/1418677/uk-satisfaction-rate-mortgage-lenders/
Financial Conduct Authority, Distribution of mortgage holders in the United Kingdom (UK) in 2022, by satisfaction with mortgage lender Statista, https://www.statista.com/statistics/1418677/uk-satisfaction-rate-mortgage-lenders/ (last visited August 24, 2024)
Distribution of mortgage holders in the United Kingdom (UK) in 2022, by satisfaction with mortgage lender [Graph], Financial Conduct Authority, July 26, 2023. [Online]. Available: https://www.statista.com/statistics/1418677/uk-satisfaction-rate-mortgage-lenders/