According to a survey conducted in 2023, about a quarter of consumers in Canada said they use retailer apps and websites more in physical stores than they did in the previous year. Nearly 30 percent of respondents also stated they use these apps and websites more often before heading into the store. Usage increased more significantly among consumers in the United States.
Consumers who used retailer apps and websites more before or while shopping in-store in Canada in 2023, compared to the previous year
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Share of respondents
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The source does not provide information on the original wording used during the survey. Thus, the wording chosen for this statistic may differ slightly from the one in the survey.
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Profitero. (June 21, 2023). Consumers who used retailer apps and websites more before or while shopping in-store in Canada in 2023, compared to the previous year [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1418460/use-of-retail-apps-when-shopping-in-store-canada/
Profitero. "Consumers who used retailer apps and websites more before or while shopping in-store in Canada in 2023, compared to the previous year." Chart. June 21, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1418460/use-of-retail-apps-when-shopping-in-store-canada/
Profitero. (2023). Consumers who used retailer apps and websites more before or while shopping in-store in Canada in 2023, compared to the previous year. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1418460/use-of-retail-apps-when-shopping-in-store-canada/
Profitero. "Consumers Who Used Retailer Apps and Websites More before or While Shopping In-store in Canada in 2023, Compared to The Previous Year." Statista, Statista Inc., 21 Jun 2023, https://www.statista.com/statistics/1418460/use-of-retail-apps-when-shopping-in-store-canada/
Profitero, Consumers who used retailer apps and websites more before or while shopping in-store in Canada in 2023, compared to the previous year Statista, https://www.statista.com/statistics/1418460/use-of-retail-apps-when-shopping-in-store-canada/ (last visited August 24, 2024)
Consumers who used retailer apps and websites more before or while shopping in-store in Canada in 2023, compared to the previous year [Graph], Profitero, June 21, 2023. [Online]. Available: https://www.statista.com/statistics/1418460/use-of-retail-apps-when-shopping-in-store-canada/