As of 2023, Canada had the highest share of consumers open to virtual primary care consultations at 52 percent. In England, consumers were also open to switching to virtual primary care with more than half indicating their openness. On the other hand, Germany had the lowest share of consumers that would consider a virtual appointment.
Distribution of consumers' openness towards virtual primary care worldwide in 2023, by country
Australia, Canada, Germany, Ireland, United States, United Kingdom (England)
Survey time period
January 12 to March 10, 2023
Number of respondents
6,021 respondents
Age group
18 years and older
Method of interview
Online survey
Supplementary notes
The question was worded in the source as: "To what extent would you consider a virtual consultation with your general practitioner rather than a consultation in person?"
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EY. (June 6, 2023). Distribution of consumers' openness towards virtual primary care worldwide in 2023, by country [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1418089/openness-to-virtual-care-worldwide/
EY. "Distribution of consumers' openness towards virtual primary care worldwide in 2023, by country." Chart. June 6, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1418089/openness-to-virtual-care-worldwide/
EY. (2023). Distribution of consumers' openness towards virtual primary care worldwide in 2023, by country. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1418089/openness-to-virtual-care-worldwide/
EY. "Distribution of Consumers' Openness towards Virtual Primary Care Worldwide in 2023, by Country." Statista, Statista Inc., 6 Jun 2023, https://www.statista.com/statistics/1418089/openness-to-virtual-care-worldwide/
EY, Distribution of consumers' openness towards virtual primary care worldwide in 2023, by country Statista, https://www.statista.com/statistics/1418089/openness-to-virtual-care-worldwide/ (last visited December 22, 2024)
Distribution of consumers' openness towards virtual primary care worldwide in 2023, by country [Graph], EY, June 6, 2023. [Online]. Available: https://www.statista.com/statistics/1418089/openness-to-virtual-care-worldwide/
