According to a survey conducted in May 2023 in Taiwan, nearly 65 percent of internet users who used chatbot before said that they were satisfied with the experience to varying extents. In comparison, around 21 percent of users stated the opposite.
Level of satisfaction of chatbot usage experience in Taiwan as of May 2023
Characteristic
Share of respondents
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TWNIC. (August 23, 2023). Level of satisfaction of chatbot usage experience in Taiwan as of May 2023 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1416996/taiwan-user-satisfaction-of-chatbot-usage/
TWNIC. "Level of satisfaction of chatbot usage experience in Taiwan as of May 2023." Chart. August 23, 2023. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1416996/taiwan-user-satisfaction-of-chatbot-usage/
TWNIC. (2023). Level of satisfaction of chatbot usage experience in Taiwan as of May 2023. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1416996/taiwan-user-satisfaction-of-chatbot-usage/
TWNIC. "Level of Satisfaction of Chatbot Usage Experience in Taiwan as of May 2023." Statista, Statista Inc., 23 Aug 2023, https://www.statista.com/statistics/1416996/taiwan-user-satisfaction-of-chatbot-usage/
TWNIC, Level of satisfaction of chatbot usage experience in Taiwan as of May 2023 Statista, https://www.statista.com/statistics/1416996/taiwan-user-satisfaction-of-chatbot-usage/ (last visited July 22, 2024)
Level of satisfaction of chatbot usage experience in Taiwan as of May 2023 [Graph], TWNIC, August 23, 2023. [Online]. Available: https://www.statista.com/statistics/1416996/taiwan-user-satisfaction-of-chatbot-usage/