In 2023, the top objective in the next five years for GBS organizations was improving the customer experience. Second in the list was improving the employee experience, with 61 percent of respondents reporting this as a priority.
Top objectives in the next five years at Global Business Service organizations worldwide 2023
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
SSON. (June 3, 2023). Top objectives in the next five years at Global Business Service organizations worldwide 2023 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1416277/gbs-organizations-top-objectives/
SSON. "Top objectives in the next five years at Global Business Service organizations worldwide 2023." Chart. June 3, 2023. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1416277/gbs-organizations-top-objectives/
SSON. (2023). Top objectives in the next five years at Global Business Service organizations worldwide 2023. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1416277/gbs-organizations-top-objectives/
SSON. "Top Objectives in The next Five Years at Global Business Service Organizations Worldwide 2023." Statista, Statista Inc., 3 Jun 2023, https://www.statista.com/statistics/1416277/gbs-organizations-top-objectives/
SSON, Top objectives in the next five years at Global Business Service organizations worldwide 2023 Statista, https://www.statista.com/statistics/1416277/gbs-organizations-top-objectives/ (last visited November 21, 2024)
Top objectives in the next five years at Global Business Service organizations worldwide 2023 [Graph], SSON, June 3, 2023. [Online]. Available: https://www.statista.com/statistics/1416277/gbs-organizations-top-objectives/
