High-income customer satisfaction with primary banks in the UK 2023

Published by Statista Research Department, Feb 29, 2024

The vast majority of high-earning bank account holders were satisfied with their primary banks in the United Kingdom in 2023. According to Statista's Consumer Insights, 47 percent of the customers earning at least 76,800 British pounds a year were very satisfied with their banks, while an additional 42 percent were satisfied. Only three percent of the respondents indicated dissatisfaction with their primary banks.

High-earning customers' satisfaction with primary banks in the United Kingdom (UK) in 2nd quarter 2023

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Source

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Release date

February 2024

Region

United Kingdom

Survey time period

January 5, 2023 to December 11, 2023

Number of respondents

694 respondents

Age group

18-64 years

Special properties

bank account holders with annual income of at least 76,800 British pounds

Method of interview

Online survey

Supplementary notes

The question was phrased by the source as follows: "How satisfied are you currently with your primarily used bank? (single-pick)".

More information on the methodology can be found here.

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